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Steven Frischling
Live: HVN
Work: JFK-SFO-CDG-HKG
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Steven Frischling, aka: Fish, is globe hopping professional photographer, airline emerging media consultant working with large global airlines and founder of The Travel Strategist. Fish has racked up more than 1,000,000 miles since he started to track his mileage in 2005.

Fish's travel tends to be less than leisurely, including flying from New York to Basrah, Iraq, for six hours; Hong Kong for eight hours, Kuwait City for two hours and traveling around the world in 3.5 days to shoot a series of photo assignments in 4 cities and 4 countries on 3 separate continents.

Fish grew up at the end of New York's JFK International Airport's Runway 4R/22L, which probably explains his enjoyment of watching planes, fly overhead. When not shooting photos or traveling Fish designs camera bags, hones is expertise on airline security and spends his time at home cheering for the Red Sox with his 3 kids 102 yards from the ocean.

Dept of Homeland Security’s Disconnect With Reality

On the 23rd of January two tourists from the United Kingdom arrived at Los Angeles International Airport, on board Air France Flight 74 from Paris, for a vacation in Southern California. Instead of posting their trip to Twitter, comments made on Twitter got them deported.

Under the U.S. Department of Homeland Security’s (DHS) Publicly Available Social Media Monitoring and Situational Awareness Initiative, compliant with Section 515 of the Homeland Security Act (6 U.S.C. § 321d(b)(1)), the agency scours social media chatter seeking information related to threats against the United States. In the process of reviewing millions of Twitter comments, public Facebook pages, blogs, Tumblr pages, Youtube channels, tweets posted by Leigh Van Bryan on the 3rd of January were flagged.

Mr. Van Bryan’s tweets that were flagged by the DHS stated “Free this week for a quick gossip/prep before I go and destroy America?” followed by a tweet stating “3 weeks today, we’re totally in LA pissing people off on Hollywood Blvd and diggin’ Marilyn Monroe up!”

Mr. Van Bryan’s tweets, which were frivolous, laced in slang phrases and referencing the Fox TV Show The Family Guy were taken literally, rather than read in context or analyzed to determine their potential to constitute a legitimate threat to U.S. national security.

Had DHS analysts reviewed the tweets, grasping Mr. Van Bryan’s colloquial usage of the word “destroy,” maybe this situation would have avoided, although the second tweet by Mr. Van Bryan stating he’d be digging up Marilyn Monroe’s grave is really where the DHS and U.S. Customs and Border Protection’s (US CBP) literal interpretation of the tweeted comments really comes off the rail (and by coming off the rails, I don’t mean that literally, I mean it in the sense that what occurred is absurd).

When Mr. Van Bryan and his travel companion, Emily Bunting, were questioned by US CBP upon arrival at Los Angeles International Airport they were questioned extensively about their intent to dig up Marilyn Monroe’s grave. US CBP was so focused on this intent, which is of no threat to national security, that the travelers’ bags were searched for shovels.

Had the DHS of US CBP spent less than 20 seconds researching “we’re totally in LA pissing people off on Hollywood Blvd and diggin’ Marilyn Monroe up!” they would have discovered the tweet is not only a quote from The Family Guy, but that Ms. Monroe’s body is entombed in a mausoleum at the Westwood Village Memorial Park, which is off of Wilshire Blvd and the crypt is more than two feet above ground.

Rather than DHS and US CBP agents using logic, reasoning and human analysis or Mr. Van Bryan’s tweets, the agency has proven the dangers of relying on an automated keyword scraping system, trolling social media sites, without human intervention. The DHS’s predilection for using technology that is not analyzed before reaching the front lines wastes the agencies resources and for Mr. Van Bryan and Ms. Bunting, landed two innocent tourists in a U.S. Customs and Border Protection central holding facility, before being deported the next day.

As a final “Welcome To America” parting gift, the two were informed they must now seek visas from the U.S. Embassy before travel to the United States.

National Security is serious business, and the job of Department of Homeland Security and U.S. Customs and Border Protection agents is challenging. Somewhere in the challenges security agents face in determining legitimate threats, agents must exercise their own common sense. If a message found while seeking threats through situational awareness keyword searches of social media chatter, agents must seek context before reacting. Should a threat be deemed worthy of further investigation, agents must have the ability to clear a threat after interview and search of detailed parties … because without the interjection of common logic and human intervention in keyword searches for threats, there is bound to be a massive amount of misinterpreted comments that will needlessly be investigated.

Happy Flying!

@flyingwithfish

9 Responses

  1. I had read about this first in the Daily Mail and couldn’t believe what I was reading. The article even had a photograph of the Withdrawal of Application for Admission under the VWP where it said he was picked up on the “one day lookout” and admitted to using his twitter account to say he was going to dig up Marilyn Monroe’s grave.

    Absolutely disgusting that this was even taken seriously. I can’t believe we’ve stooped so low and that we’re wasting taxpayer money to do this.

    Napolitano and the DHS are out of control. Chertoff was just as bad and it doesn’t seem to matter what party is in control – we’re spending like drunken sailors, especially with the DHS and no one has the balls to reign this crap in aside from someone like Ron Paul who probably won’t see an office higher than his house seat.

    Don’t know what else to say – I’m speechless.

  2. [...] Dept of Homeland Security’s Disconnect With Reality [...]

  3. Never mind why they only were refused entry into the USA, why were they given an ESTA in the first place if the DHS did know about their upcoming activities.

    Isn’t ESTA suposed to protect us from getting that sort of unwanted people onto planes in the first place?

  4. Incredible! Although with all of the issues that have come up about Homeland Security’s policies and practices over the years, this isn’t that surprising.

  5. Utterly crazy and ridiculous! It’s really scary how the gov’t is behaving and how incompetent they are.

    I guess the other lesson learned is to (a) not use your real name in your Twitter handle and (b) set your Facebook such that only friends can see your profile.

  6. I’m the friend that was the lookout for Leigh, his British slang was taken so out of context.

    Be careful what you Tweet xx

  7. Emily,

    As someone from the United States, who has been covering aviation security for more than a decade let me simply say ‘Sorry.”

    The US CBP really botched what the two of you experienced.

    Happy Flying (hopefully back to the U.S. again at some point)!

    -Fish

  8. [...] The Department of Homeland Security’s Customs and Border Protection (CBP) made one of the stupide….  At the end of January the agency detained and deported Leigh Van Bryan at LAX, on holiday from England, due to his Tweets , “Free this week for a quick gossip/prep before I go and destroy America?” followed by a tweet stating “3 weeks today, we’re totally in LA pissing people off on Hollywood Blvd and diggin’ Marilyn Monroe up!” [...]

  9. [...] Dept of Homeland Security's Disconnect With Reality – Flying With Fish Go to this article [...]

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