Media relations and corporate communications are a 24/7/365 cycle. No one knows when an incident will occur, but when one does occur companies must be ready to react, especially an airline. On the 6th of July 2013 Asiana Flight 214 landed short at San Francisco International Airport, breaking the tail off of the Boeing…
15/12/2009 – British Airways Christmas Strike Looms The news dominating the airline industry the past few days is clearly that British Airways’ cabin crew has voted to begin a 12 day strike on the 22nd of December. The damage to British Airways should this strike commence may be far greater than stranding an estimated 910,000…
14/12/2009 – Southwest Airlines Responds To Air New Zealand’s Challenge … prepare to laugh Lets rewind three months to an unusual moment in airline marketing history when Air New Zealand challenged Southwest Airlines to ‘take it off’ in a public video, which I wrote about here – 15/09/2009 – Air New Zealand Calls Out Southwest…
Web: www.twitter.com/flyingwithfish — E-Mail: fish@flyingwithfish.com 18/11/2009 – Flying With Fish on Dear Sky Steward Talk Radio Show Today has been an interesting day for Flying With Fish. This morning started off with a 1-hour appearance on a live-broadcast show discussing converging trends in the airline industry and this evening finished up appearing as a guest…
Web: www.iag-inc.com — E-Mail: fish@flyingwithfish.com 17/11/2009 – Airline & Travel Industry Social Media Crisis Communications Webinar The way information is dispersed has changed rapidly in the past few years. Gone are the days of broadcast & print news media relaying a story to impact public perception. When a crisis affects the travel & airline industry,…
