passenger

Airlines Are Getting Better At Being On-Time & Not Losing Baggage

Statistics, no one really likes reading them … well no, that’s not true, I am sure some people like reading statistics … OK, when it comes to airline information I like reading statistics (just don’t tell any of the teachers who taught my high school math classes, they’d never believe you).  Yesterday, the U.S. Bureau…

United & Continental Airlines Merger & The New Airline Branding

Rather than be an analyst regarding the United Airlines & Continental Airlines merger, and address United Airlines’ failed merger talks with US Airways in an attempt to draw Continental Airlines into merger talks; the fluctuating stock values of both airlines; fleet commonality issues; the incompatibility between fleet engine types, the Department of Justice approval process…

So What’s With Uzbekistan Airways “Good Luck” Slogan?

For the past few months a billboard from Uzbekistan Airways with the slogan “Good Luck” has appeared throughout various internet forums. More often than not those posting the photo want to know the origin of the billboard and more importantly … why would an airline choose the slogan “Good Luck” Lets deal with the easy…

iPhone App of the Week : World Customs & Cultures

If you travel for business or pleasure internationally you know that it is important to know local customs and culture for each country you visit. What is acceptable in Canada may not be acceptable in Japan, greeting people in Australia is quite very different than Kuwait and getting your cultures crossed can be quite embarrassing,…

Not Using Your Frequent Flyers Miles Is Like Giving Airlines Free Money

More than a year ago I wrote about the massive number of unused frequent flyer miles by travelers and the financial value to airlines when I wrote this – Frequent Flyer Miles Have Value : Use Them Or Lose Them At the end of 2007, the last full audit I know of global airline frequent…

Spirit Airlines “Pre-Reclined” Seat : Worst Seat Choices Ever On SeatGuru?

OK, to be fair…SeatGuru does not actually rate seats, however SeatGuru gives travelers one of the most detailed and best resources for choosing seats on flights. If you have not used SeatGuru, the site shows diagrams for more that 700 airliners flown by commercial airlines around the world. In the graphics of most airline seat…

Reader Mail : What Do All These Airplane Numbers Mean?

Marcy from New York asks “When booking flights on some websites I see sets of 3 digits that I assume are airplanes, but the numbers look unfamiliar to me. What do all these airplane numbers mean?” Marcy, when looking at aircraft types on various airline websites and online travel agency sites, I don’t give ‘all…

Spirit Airlines Installs “Pre-Reclined” Seats : Are They Now RyanAmerica?

At the start of April Spirit Airlines reached a new level of unbundling its airfares by becoming the first airlines to charge passengers for carry-on baggage. For many years Irish airline Ryanair had been commonly thought of as the epitome of Low-Cost-Carriers (LCC), but it seems that Ryanair is rapidly becoming eclipsed by Spirit Airlines…

Alitala Tops Among European Airlines For On-Time Performance

Alitalia, Italy’s National Flag Carrier, has been called many things over the years, but ‘On Time‘ has never been one of those things. Alitala is well known for labour disputes, strikes, customer dissatisfaction and an on-time performance record that generally rivals my attempts to wake my kids up most mornings … so imagine my surprise…

Japan’s Rival Airlines Ranked Top Two On-Time Airlines

Japan’s two global airlines, Japan Airlines (JAL) and All Nippon Airways (ANA) battle for dominance day in and day out for passengers and superiority on international routes and domestic traffic…so it should be no surprise that the two top airlines in global on-time performance for the previous year are these two airlines. In Japan the…