25/12/2009 -TAP Air Portugal’s Staff Flash Mob Spreads Holiday Cheer
Can the ‘Holiday Spirit’ transform an airport from a vast impersonal space into a vibrant and humanized travel experience?
It would seem that the the staff of TAP Air Portugal and Aeroports de Portugal at Lisbon Portela Airport managed to catch their passengers by surprise with their holiday spirit. Curious how they managed to connect with their passengers on a personal level to spread holiday cheer?
Click the image below to watch the video.