Atlanta May Be Southwest Airlines’ Promised Land

Today during Southwest Airlines’ Media Day, after I enquired how the airline intended to handle Delta Air Lines and competition in Atlanta once they complete their acquisition of AirTran. The response I received was a bit unexpected.  While I expected the “we need to focus on own needs” response … I did not expect the…

U.S. Federal Air Marshal Service Part II : Labour Issues

Tom Quinn, the former head of the Federal Air Marshal Service (FAMS) had once stated that “We’ve gotten it right,” in regard to how the Federal Air Marshal Service is being operated, however a number of Air Marshals do not believe it is being done right, from multiple points of view. For many the job…

Japan Airlines Steps Back & Rethinks A Low Cost Carrier

At the end of this past August the battle for dominance of between Japan’s two dominant airlines had reached a peak. All Nippon Airways (ANA), the slightly smaller and financially stable airline had begun discussing the creation of a low cost carrier (LCC) … and Japan Airlines (JAL), the larger airline in the midst of…

Gulf Air’s Promise To Break Free Of Government Funds & Its US$1billion

Back in May of this year Gulf Air’s CEO, Samer Majali stood in front of executives from the airline and announced “It is not logical to continue to request funding from the government to support the airline’s operating losses to the tune of hundreds of millions of dollars per year; funds that could be much…

Is The TSA Humourless? There’s evidence to the contrary

A week ago Peter Shankman an entrepreneur & social media professional (who I really think of more as a life coach for corporations) made a comment to his 90,000+ followers on Twitter that summed up the feelings of many people regarding the Transportation Security Administration (TSA). Peter quipped: “Your TSA. Providing the complete illusion of…

What’s Flying With Fish About? – A Note To Marketing Pros

I feel almost funny writing “So What Is Flying With Fish About?” more than six years after I first created what would become the Flying With Fish you see here today.  I feel compelled to address what exactly Flying With Fish covers for two reasons. The first reason is that this blog is receiving a…

US Airways, A Disabled Passenger Removed From A Flight & The Grey Areas

Last week a story broke that US Airways had removed Johnnie Tuitel from a flight for being “too disabled.”  Since the story broke there have been countless stories in the news and comments in various social media channels regarding the removal of Mr. Tuitel from the flight and speculation surrounding the circumstances of the incident….

What Non-Refundable Really Means To Travelers

The other day I went through two months of e-mail and made an interesting discovery … I discovered that more than forty people had contacted me to either seek advice or complain about an airline not refunding their fares after they themselves changed or cancelled their tickets. This revelation in reading these e-mails was this…

Iran Air Moves Away From Tupolev Towards Boeing

Recently I wrote about Syrian Air, an airline faced with sanctions from the United States, pondering its next aircraft purchase, and is exploration of the Tupolev TU-204 as a possible aircraft to replace its aging fleets.  While Syrian Air turns toward Russia for its fleet, an Iran Air subsidiary, another airline dealing the challenges of…