airline branding ron kaufman

CROSS-OVER POST FROM SIMPLIFLYING : Three lessons in customer service for airline brands, from Ron Kaufman

Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 11/06/2009 – CROSS-OVER POST FROM SIMPLIFLYING : Three lessons in customer service for airline brands, from Ron Kaufman This weeks’ Cross-Post from Shashank Nigam’s Simpliflying is an interesting view of three lesson airlines can learn from customer service. I found this entry on Simpliflying very interesting. Happy Flying! Three lessons…