Most people never give a second though to an airport as a business, airports are seen as a building or series of buildings that planes come & go from. In reality airports are businesses and competition can be brutal for passengers dollars and airline revenue fees. Airports need to advertise themselves, differentiate themselves and create…
5/1/2010 – Who’s Handing Security At US Airports? It’s Not the TSA At 11 Airports When the Transportation Security Administration was placed into airports in November 2002 it had the primary goal of unifying airport security procedures throughout the United States. More than seven years later, 11 airports around the United States continue to use…
Web: www.twitter.com/flyingwithfish — E-Mail: fish@flyingwithfish.com 10/06/2009 – Top 5 Best Airports To Sleep In Any regular reader of Flying With Fish will probably know by now that I am cheap and prefer to skip hotels when I have less than a 9 hour wait for flight. Done with work at 10:00pm and my flight home…
Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 26/05/2009 – Airports That Twitter & Why It Is An Effective Tool Airports have been seeking new ways to communicate with their passengers for decades. From the original implementation of flip-board arrivals/departures boards through websites with live flight status, airports seek to inform and interact with their passengers. Until very…
Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 25/05/2009 – Airport Etiquette : You, Your Mobile Phone & The Gate Area – Revisited A year ago I wrote about the annoyance of travellers not being courteous to their fellow travellers while using mobile phones in the airport, in this post: 29/05/2008 – Airport Etiquette : Doing Laps With…
Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 15/04/2009 – The Passenger Experience Can Create Friendly Skies Or Unfriendly Skies This morning I found an interesting story on The Consumerist, by way of a fantastic airline industry blog Shashank Nigam’s SimpliFlying (www.simpliflying.com). This story details how a woman and her boyfriend were trying to catch a United Airlines…
Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 18/02/2009 – How Not To React To A Missed Flight Missing flights is an unfortunately reality of travel sometimes. A connecting flight lands late, weather delays, getting stuck in traffic, long security lines… and sometimes just making a mistake and running late. No one likes missing a flight, and while…
Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 7/02/2009 – US-Australia Fare Wars : Can Four Airlines Survive The Routes? Starting in February the lucrative marketing between California and Australia will begin a competitive shift that will again take another shift on the 1st of July. Come February 28th the link between Los Angeles (LAX) and Sydney (SYD),…
Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 30/12/2008 – Why Is A Cactus Pushing From The Gate? : Airport Radio Jargon Late last week I received an e-mail from a reader of Flying With Fish trying to understand what they were listening to on United Airlines‘ Channel 9. Passengers who fly United Airlines can listen to the…
