web 2.0

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Airline Social Media & The Volcanic Ash Cloud

May 18, 2010 by flyingfish Leave A Comment

The following post is a cross-post from SimpliFlying’s blog. Since the start of the Icelandic Volcanic Ash Cloud crisis I have been working with Shashank Nigam, founder of SimpliFlying, to study the ways in which airlines have utilized social media during the string of travel disruptions. Some leveraging of social media by airlines has been…

Airline & Travel Industry Social Media Crisis Communications Webinar

November 17, 2009 by flyingfish Leave A Comment

Web: www.iag-inc.com — E-Mail: fish@flyingwithfish.com 17/11/2009 – Airline & Travel Industry Social Media Crisis Communications Webinar The way information is dispersed has changed rapidly in the past few years. Gone are the days of broadcast & print news media relaying a story to impact public perception. When a crisis affects the travel & airline industry,…

Steven Frischling
Live: HVN
Work: JFK-SFO-CDG-HKG
Contact Me

Fish has been covering aviation and transportation security issues since September 15, 2001, after walking away from Ground Zero in Lower Manhattan following four days of documenting the worst aviation security disaster in history.

Having spent more than a decade-and-a-half as a full-time photojournalist, Fish now divides his time between building social media and social commerce strategies and solutions for global travel brands, along with researching aviation and transportation security.

Growing up at the end up New York's JFK International Airport's Runway 4R/22L probably explains Fish’s enjoyment of watching planes fly overhead. When not working or shooting photos, Fish can be found playing with (and cleaning up after) his three kids, chasing his dogs, standing in the kitchen cooking, monitoring radios public safety and federal radios and of course cheering for the Red Sox.

You can find Fish on Twitter at @flyingwithfish …and … join Fish every Thursday at 3:30pm EST as he hosts the weekly #TNI #Travel Chat on Twitter.

web 2.0

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