Win A Seat Next To Randy Petersen … Yes, That Randy!

231 Comments

1. I generally use twitter. I send compliments and complaints. Much faster response time than other channels

2. I do not presently interact with airlines by social media. I prefer the phone.

3. How do you personally engage with your airlines via social media? Follow on Twittter and Facebook -they are all there and they are all present – good info and good deals —

4. I don’t!

5. Only on Facebook

6. I’ve used Twitter with AA before and it worked out pretty well.

7. Tweet only when problems

8. By following their Facebook pages so they’ll give me free miles and discounts

9. I’m still learning. For now, I take advantage of bonuses from Facebook “Like” promotions.

10. I engage with @ACTopTier on a regular basis. I’ll tweet photos, make comments, ask questions, and joke around sometimes.

11. I usually tweet them but I actually find airports to be better at social media especially during delays

12. I have had great luck contacting Delta on Twitter. When my inbound connecting flight was delayed causing me to miss the last flight to my destination, I was able to get booked on a flight of my choice the next day on my drive to the hotel while everyone else was stuck in line waiting to speak to an agent.

13. I connect via FaceBook.

14. I just posted on the United wall today. I spend too much time on there

15. I don’t.

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18. haven’t really lately. Used to check twitter for fare deals.

19. I don’t engage with the airlines I fly (or with the ones I don’t fly for that matter) using social media….

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22. United through its twitter and facebook…asked questions, but never got replies…=[

23. Twitter – and it’s been useful!

24. Facebook… and Twitter, but never receive responses, usually just vent.

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27. facebook

28. I only fly UA and I’ve tried to engage UA on both Facebook and Twitter with questions and complaints but nobody is home at United. The do not respond so it is like hollering down an empty tunnel.

29. Twitter using the hashtag

30. Take part in Facebook contests or contact Customer Care via Twitter, as it ensures speedy reply.

31. Knowing that airlines monitor Twitter is an extra line of defense when things are going well on flight days. Thanks for the contest!

32. I use twitter and post on Milepoint.

33. I use twitter, it seems to work the best!

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35. Twitter

36. I haven’t yet, but I know I probably should!

37. via Facebook

38. Facebook and twitter

39. Facebook and my bloggers links!

40. Not so much.

41. Use twittering

42. Twitter… American replies; United never replies.

43. Twitter. @DeltaAssist

44. i use twitter to comment on flights and cabin crew – just complimented the SAA crew this week

45. post a bad experiance

46. I engage with airlines on social media by “liking” their page on Facebook and posting comments on their Facebook page. I also follow a number of them on Twitter.

47. Twitter.

48. Instagraming pics of their planes and using the hashtag. #KLM

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50. I don’t. I think I have a very limited Twitter account and have AA added but other than that I’ll let others do the work.