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A Company Tattoo For 100,000 Facebook Likes?

There are many dedicated airline social media executors and social media directors. Those running an airline’s social media successfully are a driven breed, but one airline’s Head of Social Media took his loyalty to his airline one step further than most …   … one week ago today SAS’s Facebook page reached its 100,000th Like…

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How Not To Win Passengers & Influence Travelers On Twitter

Many times in my life my father encouraged me to read Dale Carnegie’s “How To Win Friends and Influence People,” and while I’ve never quite finished the book, many of the basic principals of the book have carried over to building corporate social media engagement.   Recently the Twitter tweets of a corporate jet service…

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KLM Pushes Social Media & Uses Twitter To Fill A Flight

KLM Royal Dutch Airlines has been a leader in using social media in creative ways for quite some time … at times to far ahead of the curve … but presently they’re using the tools they have available to push the boundaries of traditional customer interaction.  This time around KLM took a bet via Twitter…

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Top Airports On Twitter … Its Not As The Boston Globe Says

Today The Boston Globe (full disclosure I have shot countless assignments for the Boston Globe over the past 17 years) had an interesting article online entitled “Top 10 US Airports On Twitter.”   The Boston Globe’s view of the top airports using Twitter is strictly based upon follower numbers, not actual interaction from the airport back…

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British Airways Christmas Strike Looms

15/12/2009 –  British Airways Christmas Strike Looms The news dominating the airline industry the past few days is clearly that British Airways’ cabin crew has voted to begin a 12 day strike on the 22nd of December. The damage to British Airways should this strike commence may be far greater than stranding an estimated 910,000…

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Flying With Fish On CNN

Web: www.twitter.com/flyingwithfish— E-Mail: fish@flyingwithfish.com 9/12/2009 – Flying With Fish On CNN Although I frequently write about airlines using Twitter and Emerging Media, have authored a detailed report on airlines and social media, and consult with companies regarding social media I was a bit taken aback this morning when I was contacted by the CNN’s Rick…

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Flying With Fish Named To Mashable’s “28 Awesome Aviation Pros on Twitter” List

Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 12/11/2009 – Flying With Fish Named To Mashable’s “28 Awesome Aviation Pros on Twitter” List This afternoon Mashable.com released its ‘28 Awesome Aviation Pros on Twitter’ list. It came as no surprise to me that #1 on the list was Benet Wilson, Aviation Week’s Online Managing Editor for Business Aviation.…

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Five Flight Attendant Blogs You Should Read

Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 01/09/2009 – Five Flight Attendant Blogs You Should Read Ahhh, the glamourous life of a flight attendant. The joys of effortlessly travelling he world, hob knobbing with interesting passengers and flying when and where you want during your free time…no wait that’s just a really old myth. What is life…

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Airports That Twitter & Why It Is An Effective Tool

Web: www.thetravelstrategist.com — E-Mail: fish@flyingwithfish.com 26/05/2009 – Airports That Twitter & Why It Is An Effective Tool Airports have been seeking new ways to communicate with their passengers for decades. From the original implementation of flip-board arrivals/departures boards through websites with live flight status, airports seek to inform and interact with their passengers. Until very…

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