Year: 2010

Airline Social Media & The Volcanic Ash Cloud

The following post is a cross-post from SimpliFlying’s blog.  Since the start of the Icelandic Volcanic Ash Cloud crisis I have been working with Shashank Nigam, founder of SimpliFlying, to study the ways in which airlines have utilized social media during the string of travel disruptions. Some leveraging of social media by airlines has been…

Swiss International Air Lines Unveils The “Hippie Express”

As Swiss International Air Lines prepares to launch its non-stop service from Zurich to San Francisco the airline has unveiled a new special aircraft livery to commemorate the route. As much as I enjoy special airline liveries being introduced by airlines, I have to wonder if the new paint scheme chosen by Swiss International Air…